KM
Kedibone M
1 reviews | Active since Nov 2025
28 Nov 2025, 09:48
I am so disappointed by the service I received from BMS last week Friday. I always order every month and never had any issues with the delivery until last week Friday 21/11/2025.My delivery was scheduled for 15:00-15:30 but did not receive anything until
Disappointed customer with inconvenience caused by delivery and service received.
Helpful (0)
Replies (3)0
Replies (3)
Bluff Meat Supply's replyOfficial
01 Dec 2025, 11:46Hi Kedibone,
We apologise for the inconvenience you experienced with your delayed online order delivery. We understand how frustrating this must have been, especially since you order every month and have always received reliable service from us.
We're sorry for not meeting your expectations. We value you as our customer and consider your experience to be of the utmost importance. To help us investigate the delay on 21/11/2025 and assist you further, could you please provide us with your order number?
Kindly contact us via this email address: ***, so we can improve our customer experience.
Kind regards,
Kind regards,
Bluff Meat Supply.
Bluff Meat Supply's reply01 Dec 2025, 11:46
Official
Hi Kedibone,
We apologise for the inconvenience you experienced with your delayed online order delivery. We understand how frustrating this must have been, especially since you order every month and have always received reliable service from us.
We're sorry for not meeting your expectations. We value you as our customer and consider your experience to be of the utmost importance. To help us investigate the delay on 21/11/2025 and assist you further, could you please provide us with your order number?
Kindly contact us via this email address: ***, so we can improve our customer experience.
Kind regards,
Kind regards,
Bluff Meat Supply.
KM
Kedibone M's updateReviewer Update
01 Dec 2025, 12:59My order number was 4169. I only got my meat at 17:40 and I spoke to a guy who I believe is a manager who said he will be sending a voucher on Monday as an apology for the inconvenience caused which never happen. After all the stress caused. I never expected this kind of service from BMS.
KM
Kedibone M's update01 Dec 2025, 12:59
Reviewer Update
My order number was 4169. I only got my meat at 17:40 and I spoke to a guy who I believe is a manager who said he will be sending a voucher on Monday as an apology for the inconvenience caused which never happen. After all the stress caused. I never expected this kind of service from BMS.
KM
Kedibone M's updateReviewer Update
16 Dec 2025, 07:51As a token of an apology I was sent an invalid voucher. BMS keeps failing me🤞
KM
Kedibone M's update16 Dec 2025, 07:51
Reviewer Update
As a token of an apology I was sent an invalid voucher. BMS keeps failing me🤞