SS
Sathi S

1 reviews | Active since Feb 2020

01 Dec 2020, 22:28

DECEPTION FROM THOSE WHOM YOU SUPPORT

1.I purchased a ticket for R 50 to win biltong for a year competition 29 May to 31st July 2020 2. Months had passed during the covid lock down but no winner was announced 3. When I did purchase goods to the value of R 1000 - I enquired with the manager in the morning if he could please find out if anyone had won ? He said okay, he goes into his office while sipping from his mug. After my shopping I enquired if he had found out - he said , " no - leave your details - he will find out !" 4. From this action of his I deduced that he wasn't interested in helping me ..yet myself and community support this business 5. I decided to contact the Bluff head office in the Bluff and came across the " brand embassador " - apparently she was in charge of the competition - I explained to her what happened - she told me that the entry boxes are in the safe and she is awaiting auditors - she also gave me her cell number. 6. After waiting so many weeks there was no reply - she was just wasting time ? I sent her a message enquiring what progress was made - and this was the last time i will request - she called me and said she didn't appreciate the tone . I told her i am watts mapping my gmail address and sent it to her so that she types out everything she was telling me on the phone! 7. She hasn't responded yet ! 8. R 50 is alot of money - is Bluff Meats being deceptive - see the time period? 9. I would prefer to have my money refunded because this is the first time I experienced a situation like this!

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Replies (1)
Bluff Meat Supply
Bluff Meat Supply's reply02 Dec 2020, 15:13
Official
Good day Sathi,

Thank you for contacting Bluff Meat Supply.

Kindly be advised that the draw for the biltong competition was done last week Monday the 2020/11/23, we have posted the winner on our Facebook page. 

We do apologize for the delay and inconvenience caused.

Kind regards.