RS
Robert S

1 reviews | Active since Nov 2013

13 Sept 2023, 07:36

Bad support

One of the worst companies when you have a fault on there products. No aftermarket support if you stay in Limpopo at least.

0
Replies (3)
BlueNova
BlueNova's reply13 Sept 2023, 08:18
Official
Hi Robert

We're sorry that you were unable to reach us to discuss your technical difficulties. Is there any way by which we can reach you instead? If so, please supply us with the details of your preferred method of contact in response to this message. We'll get back to you ASAP.
RS
Robert S's update13 Sept 2023, 08:34
Reviewer Update
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BlueNova
BlueNova's reply13 Sept 2023, 18:48
Official
Hi Robert

Thank you for your prompt reply. Based on what we're seeing in your response, it seems that the contact details you've likely submitted have been hidden /auto-masked by an unknown integrated software feature - presumably linked to the permissions of our account. We have already reached out to hellopeter.com support to determine if & how this can be remedied. We will get back to you shortly.