RZ
Rudi Z
1 reviews | Active since Jul 2022
07 Mar 2024, 12:38
Amazing service!
I had a problem with my battery where the one cell was overcharging. Made a call to the tech support @ Blue Nova - they got the original invoice for the battery from the serial number(I did not have proof of purchase). I took in the battery on Monday for them to see if they can fix it or replace it - it is still under warranty. They fixed the battery for me and I collected it 2 days later.
I honestly don't know why people are giving them bad reviews as the service that I received was absolutely amazing and I would highly recommend them. Wonderful and very helpful people that work in their support department.
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BlueNova's replyOfficial
07 Mar 2024, 14:05Hi Rudi,
Thank you for the awesome review. We've invested a lot of time, energy & other resources to get to a point again where we can offer the best support service we can muster, and which we've always regarded as something that our clients deserve. Demand for product support always increases in proportion to an increase in demand for the product offering itself, so we are ecstatic to see that our collective efforts are starting to pay off in this regard.
Thank you for the awesome review. We've invested a lot of time, energy & other resources to get to a point again where we can offer the best support service we can muster, and which we've always regarded as something that our clients deserve. Demand for product support always increases in proportion to an increase in demand for the product offering itself, so we are ecstatic to see that our collective efforts are starting to pay off in this regard.
BlueNova's reply07 Mar 2024, 14:05
Official
Hi Rudi,
Thank you for the awesome review. We've invested a lot of time, energy & other resources to get to a point again where we can offer the best support service we can muster, and which we've always regarded as something that our clients deserve. Demand for product support always increases in proportion to an increase in demand for the product offering itself, so we are ecstatic to see that our collective efforts are starting to pay off in this regard.
Thank you for the awesome review. We've invested a lot of time, energy & other resources to get to a point again where we can offer the best support service we can muster, and which we've always regarded as something that our clients deserve. Demand for product support always increases in proportion to an increase in demand for the product offering itself, so we are ecstatic to see that our collective efforts are starting to pay off in this regard.