1 reviews | Active since Jul 2016

21 Mar 2017, 10:16

Customer Service PLEASE

<p>Having dealth with them over three years, I would not recommend this service provider to anyone!</p> <p>The owner goes by the name CJ. He has the s****s of customer interaction equal to less than zero. He does not like being challenged when his wifi service is not performing and when one asks him a question, why or whats going on.</p> <p>I am not te chnically astute and he treats me with disdain and like a idiot, yet I have been paying his bills. Recently, I had poor connectivity with his BlueDust service, I had to be conneced for my work and therefore choose to connect via my mobile phone and thus hotspot. I had a massive cell phone account from Vodacom (R6000) and he sent me a bill of another R3000.</p> <p>After challenging him I have on record his response that my cell phone bill has nothing to do with him! Clearly you will experience a shocking example of a service provider that has absolutely NO S**** at dealing with customers. This is the issue, they forget what they promise and who the customer is.</p>

0
Replies (0)