SM
Sibusiso M
1 reviews | Active since Oct 2012
22 Mar 2016, 08:51
Zero Loyalty to current clients!
I have been with the company for years, but there's zero consideration when new products are introduced.<br> A black card was introduced and I tried applying and my application was denied, reason being that I already had an account. I then contacted BlueBean of Facebook to ask about upgrading to a black, I was promised a call back, up to this day I'm still waiting for that call!!!
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Bluebean's replyOfficial
22 Mar 2016, 14:42Hello Mtswene,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Bluebean's reply22 Mar 2016, 14:42
Official
Hello Mtswene,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,