1 reviews | Active since Oct 2016

13 Oct 2016, 11:56

Won't leave me alone

<p>Bluebean have called me twice in the past two weeks and yet I keep telling them I do not have a Bluebean card.<br />They have obviously obtained my cell phone number via RICA as the number is registered to my mother. My cell phone number however would never be used by my mother for any account she has.</p> <p>Now they are also SMS'ing me to let me know I qualify for a limit increase. Stop harrassing me! I do not want any further communication from Bluebean. It is an invasion of my privacy. I have asked them to remove my number from their database.</p>

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Replies (3)
Bluebean
Bluebean's reply14 Oct 2016, 08:21
Official

Good day Melanie Ann McLaughlin

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Bluebean
Bluebean's reply14 Oct 2016, 15:25
Official

Good day Melanie Ann McLaughlin

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Bluebean
Bluebean's reply19 Oct 2016, 06:31
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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