LB
Lulama B

1 reviews | Active since Jun 2013

05 May 2015, 09:25

Waste of time

Last year I was handed over to the Legal department(bunch of idiots) for a payment(R1000) that I made but did not reflect on your system - God knows I made that payment!<br> <br> I then settled the stupid credit card in November 2014, however I received a letter that a credit of R1000 was due to me(I'm almost certain that its the same R1000 that they couldn't trace - The Lord works in mysterious ways).<br> <br> I called the legal department probably 10 time in a space of almost 4 weeks to deposit MY money, up until today they are still giving me a run around.<br> <br> What's so difficult? DEPOSIT MY MONEY AND OMIT MY NAME FROM YOUR BOOKS!<br> <br> CLOSE THIS ACCOUNT, I WANT NOTHING TO DO WITH YOU!!!

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Replies (1)
Bluebean
Bluebean's reply06 May 2015, 08:34
Official
Hello Mr Page,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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