JN
Johan N

1 reviews | Active since Jan 2017

06 Jan 2017, 13:19

Very bad service

<p>I app**** online for a bluebean credit card on the 25th dec and i was pre-aproved. i then was asked to email through my documents, i immediately did. for 2 weeks never got any feedback. called a week ago spoke to ayanda lekula she ask me to email my documents to her directly, 7days later and not a single word from her also. Called again today still cant give me feedback on my application. </p> <p> </p> <p>Seriously worst service from a credit card company i ever experienced. </p> <p> </p> <p>REF : 1h-9o1y5</p> <p>Johan Nieuwoudt </p>

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Replies (3)
Bluebean
Bluebean's reply09 Jan 2017, 14:10
Official

Good day Johan Nieuwoudt

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Bluebean
Bluebean's reply10 Jan 2017, 10:38
Official

Good day Johan Nieuwoudt

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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JN
Johan N's update16 Jan 2017, 13:42
Reviewer Update

6 days later still no feedback and no communication at all