Unhappy customer

<p>I have been for 15 years with standard bank bluebean card and last couple of years there customer services dep. do not sort out problems as they have to when you call with problem half the time you end up more angry than before the call.For months now at least once a week I had threaten calls and sms from there attorneys about my acc. and every time they call they want to do a sec. check with me but they beleave they do not need to id. themselfs to me.But after I called in 3 months ago I was told that I dont pay my acc. every month that is the reason fot there calls.After I give them prove of my payments for every month I was told that some of my payments went to another account and this will be sorted out and was given a ref. number for this I still sit with same problem and threats and no reply from bank. I think it is simply a matter of *********** staff at same time I lost my card months ago in car accident and havent used it for months but my monthly payment went up in double.</p> <p>Surely not a fan of this card anymore</p> <p> </p>