SD
Siphethuxolo D

1 reviews | Active since Sept 2016

28 Sept 2016, 11:07

Unfair Interest Charges - Bluebean Credit Card

<p>I would like to cancel the use of your service. I was unaware I would be charged ridiculously and when I have requested multiple times to have the charges explained to me, I received no responses. I believe I am not being treated fairly in this respect and choose not to conduct business in this manner.</p> <p>Please see my details below for cancellation of your service.<br />ID: Avail on request<br />Card Number: 5 ********** 0 ********** </p> <p>Please treat this with urgency.</p> <p>Thank you and kind regards</p>

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Replies (2)
Bluebean
Bluebean's reply28 Sept 2016, 16:31
Official

Good day Spera Didiza

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Bluebean
Bluebean's reply30 Sept 2016, 11:56
Official

Dear Spera

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

Complaints Resolution Centre

0860 101 11