1 reviews | Active since Dec 2016

09 Dec 2016, 13:43

Trying to close my account

<p>I tried to close my account,to no avail.I have been on the phone for about 40 min when someone finally answered.I told them i had cancelled my account in November 2016.They told me it was not cancelled.</p> <p>I was also told i need to pay on the new statement.</p> <p>This company is patheic,service terrible.</p>

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Replies (3)
Bluebean
Bluebean's reply09 Dec 2016, 15:28
Official

Good day Michael Hirschfield

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Bluebean
Bluebean's reply12 Dec 2016, 08:58
Official

Good day Michael Hirschfield

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Bluebean
Bluebean's reply13 Dec 2016, 09:02
Official

Dear Michael Hirschfield

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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