Trying to close my account

Good Day, <br> <br> I have been trying to close my account with Bluebean for the past 2 weeks. First I try to transfer the outstanding amount via internet, but because it is a transition account, I could not. So I went and got a bank guaranteed check from Absa, payed it in the Bluebean account on the 30 Jan. 2015 (It was the exact amount that they gave me). Then they told me I have to wait till the 11 Feb. 2015 for the check to clear, that I did. Today is the 12 Feb. 2015 and now I tried again to close my account, still I cannot close the account because of a outstanding amount of R7.46. Now I have to wait another 2 to 5 working days before I can close my account. I am in the process of buying a house and with out the closing letter I can lose the house. I have been calling and calling and no one can tell me a faster way to close this account. I have been loyal to them, not complaining at all, but now it is getting very serious.