Threatening letter for a closed account

I had a Bluebean card approx. 4 years ago. The card was paid in full and the account closed. Lo and behold in 2015 I start receiving statements that I owe money on an account that is not open. I have spoken to two separate call centre agents who have both confirmed that the account is closed and that I should not be receiving these statements. Both confirmed that they had made note on the system that I must not receive statements as my account is closed yet I still receive them. <br> <br> Two days ago I received not only a statement saying I owed R96.45 but I get a \threatening"letter that I will be handed over if I don't pay. Someone at Bluebean needs to be kicked up the jacksy for the ******** that they send out. How about you check your records and fix the IT/Admin issue that you have because I OWE NOTHING!!!<br> <br> FIX THE PROBLEM ONCE AND FOR ALL!!!"""