PL
Presely L

1 reviews | Active since May 2016

29 Dec 2016, 09:17

THIS IS ONE USELESS CREDIT CARD COMPANY WITH POOR POOR SERVICE GETTING RICH.

<p>I had a poor experience whereby i want to pay off my credit card and i called their call centre held on the line for over 20 mins. To speak to a consultant tells me to call in 7 days and they will be able to give me The exact balance so i can pay and cancel this credit card so i call today and again held on the line for another 20 mins, to get told i need to call in another 7 days from now REALLY and now been an IRATE client that’s up-to-date on my payments and never missed any i asked if they could call me back they say they can’t really ????? SUCH POOR SERVICE THEY MAKE SO MUCH MONEY OFF US AND CANT EVEN GET A CALL BACK FROM THEM TO FIND OUT WHATS MY TOTAL SO I CAN PAY THEM OFF AND NEVER DEAL WITH THIS CREDIT PROVIDER.</p>

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Replies (1)
Bluebean
Bluebean's reply29 Dec 2016, 14:15
Official

Good day Presely latchu

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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