Still Unresolved Issues with a R48000 price tag

Hi,<br> <br> Received a written feedback from Bluebean that a resolution specialist will assist my case and make contact. Nothing has happened till today.<br> <br> Received another phone-call from bluebean on my account being in arrears by R48000, again i have a credit limit of R12000 and dont have a debit order for this card and paid it to an amount of where i owe this card around R1000. so theres no possible reason i am in arrears,<br> <br> Further i was told by Standard Bank and Bluebean back then that my issue with the account on two profiles being merged on one account was resolved, as things stand after a phone-call from standard bank/bluebean this morning, nothing seems to be resolved and that i'm now being held responsible for R48000 which i never spend or even had from the beginning of owning this card. <br> <br> How can these institutes say they resolved an issue of almost one year ago and yet the same issue just keeps on popping up, i don't even want to know what this is doing to my very healthy highly rated credit rating due to a bunch of service providers not doing their jobs!<br> <br> Again i ask hello peter to please assist me on this ongoing matter! <br> <br> Thanks