still no feedback

<p>About 18 months ago I lost my card in a car accident and after reporting it to call centre and months thereafter I received calls from callcentre weekly telling me your acc in arrears with upto r3000 per month and that some months they not receiving payment while I forward proof of payment couple of times I was told they see my payments lying in a holding account than I started with emails to some of the senior managers after my hellopeter complaint in des 2016.I was than by email inform by two senior managers by email they will sort this out.At same time I had almost daily calls from their att and callcentre demanding payments now.In between 8 months later still same battle acc not sorted out I had became so gatvol that I asked two weeks ago for n email with full amount even including the amounts deb to my account after card was used by somebody else after accident and two weeks later still no answer from the two managers only call centre calls telling you pay instalment.</p> <p>Nobody seems to sort the problem out aslong as you keep on paying every month for me blue bean a no go</p> <p> </p>