Standard Bank just takes your money!

In March 2015, I paid off my Blue Bean credit card and contacted Standard Bank to close the account. I was informed that an amount of R450 would be refunded to me. A couple of weeks later I received an SMS to confirm the service request is still in progress. Two weeks later I phoned Standard Bank as I have still not received my money. 4 phone calls, 3 months and many promises from Standard Bank later I still have not received my R450. I was promised during my last enquiry that my money would be in my account yesterday. Instead I received another SMS to let me know the service request is still in progress. JUST GIVE ME MY MONEY BACK SO I CAN BE RID OFF YOU ONCE AND FOR ALL, FOR GOODNESS SAKE!!!!!