LS
Louise S

1 reviews | Active since Aug 2014

15 May 2018, 11:23

Standard Bank Call Center for home Insurance seems to have closed down

I have a burst pipe at home I have called the call center 2 time's now on ********** 141 holding on to get to speak to a consultant for over a hour?? Our Bond is with Standard bank as well as the Insurance, this is unacceptable I am desperate here and have no other way of calling this department. URGENT RESPONSE IS REQUIRED PLEASE

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Replies (2)
Bluebean
Bluebean's reply16 May 2018, 14:07
Official

Thank you for posting the comment.

Our team will be in contact with you as soon as possible.

Thanks

Bluebean
Bluebean's reply17 May 2018, 10:19
Official

Thank you for allowing us the opportunity to look into your matter.

We glad to hear your claim was resolved to your satisfaction.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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