DN
Dikgang N

1 reviews | Active since Mar 2012

28 Feb 2015, 10:48

STANDARD BANK BLUEBEAN ARE RUNNING A ****!!!

I used to own a BlueBean Credit Card that i owed R3600.00, in 2009 I made arrangements with BlueBean to pay R100.00 Per Month (R1200.00 Per Year), until i settled my debt. I can tell the amount has been charged as it reflected on my monthly Bank statements. To my suprise, i got a call on Wednesday telling me that i still owed the company R2700.00#***??!...reason for this is, i made arrangements with my Bank to stop this Debit Order because i felt that, the credit i had with STANDARD BANK BLUEBEAN has ran it's full course. Now, i would to get a good explanation as to how come i still owe R2700.00 after 06 Years of paying R100.00pm???... It is for this reason that i think this Company is running a **** as I could be the one who is been owed a substantial amount of money given the timeframe i have been paying my debt.<br> <br> I am expecting to hear from this Company before i report them to Banking Ombudsman.<br> <br> Thank you,<br> Dkay

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Replies (1)
Bluebean
Bluebean's reply02 Mar 2015, 09:21
Official
Hello Dkay13,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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