EO
Elza O

1 reviews | Active since Aug 2014

16 Oct 2015, 07:44

STANDARD BANK BLUE BEAN KEEPS PHONING FOR PAYMENT

BLUE BEAN STANDARD BANK CALL CENTRES KEEPS ON PHONING MET EVERYDAY THE PAST WEEK REQUESTING PAYMENT. I HAVE TOLD THEM I WILL MAKE PAYMENT MONTH END AS THIS IS THE MIDDLE OF THE MONTH. THEY HOW EVER CONFIRMED RECEIVEING PAYMENT ON 28 SEPTEMBER 2015. THEY HOW EVER HAD A BAD ATTIDUTE WITH ME REGARDING THE PAYMENT AND STILL KEEPS ON PHONING MET TWICE DALY. PLEASE EXPLAIN HOW YOU WOULD WANT ME TO MAKE A PAYMENT IN THE MIDDEL OF THE MONTH WHEN I HAVE NOT YET EVEN RECEIVED MY SALARY. PLEASE STOP PHONING ME AND ACCEPT THE ARRANGEMENT OF THE MONTH END.

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Replies (1)
Bluebean
Bluebean's reply16 Oct 2015, 10:45
Official
Hello EllaOlivier ,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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