Service charges - for a card I do not have

You know, trust is a fragile glass. Break it and its irreparable. You can work at building, although that will take some effort. <br> What am I getting at? <br> For 16 months you guys have billed me @ R35 for a service fee for a garage card that I have not used since 2011. I think I have managed my account very well from my side and I was really under the impression that you managed it equally well from your side. <br> So I collected a replacement card at the beginning of this month. If they had only issued me with one card now and prior to this, how then can you bill me a service fee for 2 cards???? <br> So I queried it and you're only willing to reverse the fees for 6 months. ***) I assure you I can send you my statements from January 2015<br> I hope that you will put in the effort to restore my trust in you and reverse the full value for the charges billed erroneously. I have asked you guys to cancel the garage card years ago. I had no idea that my request was left un-honoured.<br> Please get back to me? I would hate to end such a long standing relationship with you. As you can see, I am all paid up, so I can happily go elsewhere if you don't want me as your customer. I am sure we can fix this