1 reviews | Active since Jul 2017

28 Jul 2017, 10:43

Ridiculous interest charges

<p>I queried a cash transaction fee on my credit card statement that I've been seeing for a while. This apparently relates to a transaction from SEVENTEEN MONTHS ago. I have been told that when I pay, 3% of my payment is allocated to cash transactions and the rest goes to straight, instead of the older debt being settled first. I am required to settle my full balance in order to make the fee go away.</p> <p> </p> <p>So, while I pay more than double the mininum payment required every month, Bluebean finds a way to get a few more bucks out of me with their fees. Well, I WILL settle the full amount and I will have a little burning ceremony for your piece of plastic.</p>

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Replies (2)
Bluebean
Bluebean's reply31 Jul 2017, 11:36
Official

Dear Debra Anne Marais

Thank you for your posting.

Email sent to you requesting more information for this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Bluebean
Bluebean's reply02 Aug 2017, 10:26
Official

Dear Debra Anne Marais

Thank you once again for your posting.

I refer to our email communication with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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