Prepaid electricity purchase via Bluebean app gone wrong!!!!

<p>Purchased prepaid electricity via the Bluebean app on the evening of 1 August 2017. For R600 only received 104.8 kilowatt hours. What frustrates me is that on the app it shows the purchase was made on 31 July 2017 and not 1 August 2017. Since I live in Ekurhuleni and I am on tariff A. You pay R1.05, 66 per unit less than ****Wh then 1.79,61 per unit between ****Wh and 700kWh and R5.02,40 for more than 700kWh. Because the purchase according to the app happened on 31 July 2017 and not 1 August 2017 I get very little units for my money.</p> <p> </p> <p>I contacted Bluebean call centre, explained the issue, they logged a ticket ( ********** 159) and a response is only due according to them on 07/08/2017.</p> <p> </p> <p>Bluebean call centre agents even confirmed purchase was made on 1 August 2017 at 19:53</p> <p> </p> <p>This is absolutely unnacceptable, what am I to do now in the mean time?</p> <p> </p> <p>Absolutely ********** service - this is a joke. </p>