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Evodia S

1 reviews | Active since Jun 2016

27 Jun 2016, 06:30

Poor Services

<p>I have a app**** for a credit card ref no 2f-z4evh . I sent throught the documentation needed and they called to say they havent recieved them. i forwarded them again and asked them to confirm once they have recieved them.... But nothing... since then i havent heard a word from them... When i call in they say they cant help me i must wait for them to call me... </p>

0
Replies (4)
Bluebean
Bluebean's reply27 Jun 2016, 10:26
Official

Good day Evodia Shabangu

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********

Best regards,

Bluebean
Bluebean's reply27 Jun 2016, 12:07
Official

Good day Evodia Shabangu

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Best regards,

ES
Evodia S's update27 Jun 2016, 12:11
Reviewer Update

I have forwarded the documents this morning

I am awaiting your response

Bluebean
Bluebean's reply29 Jun 2016, 06:27
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 29 June 2016.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

**********

Best regards,