rR
rani R

1 reviews | Active since Jun 2016

23 Jun 2016, 15:40

poor service from Bluebean

<p>I app**** for a bluebean credit card about 3 weeks back which was approved and i sent the relevant documents. I haven't received any feedback and to make matters worse i received a email notifying me that i have won my share R60000 in speacial offers but how can i enjoy this benefits without my card? My reference number is 3u-lkuy6 . I am dissapointed in your service</p>

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Replies (2)
Bluebean
Bluebean's reply24 Jun 2016, 06:47
Official

Good day Rani Ryan

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

**********

Best regards,

Bluebean
Bluebean's reply07 Jul 2016, 11:39
Official

Dear Rani Ryan

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,