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CS
Christine S

1 reviews | Active since Jun 2016

27 Jun 2016, 06:04

Poor Service!!!!!

<p>On 09.06.2016, I was contacted by Bluebean to take up their offer of a credit card. It is now the 27th and still no joy despite me sending them the required documentation TWICE. I even had a call from their offices confirming that the courier will be delivering my card within 14 working days. What the hell!!!!!!</p>

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Replies (4)
Bluebean
Bluebean's reply27 Jun 2016, 10:22
Official

Good day Christine Swart

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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CS
Christine S's update27 Jun 2016, 11:19
Reviewer Update

This has now been sent again. Hopefully I will not have to wat another 3 weeks for a response

Bluebean
Bluebean's reply27 Jun 2016, 13:57
Official

Good day Christine Swart

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Bluebean
Bluebean's reply30 Jun 2016, 04:41
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 30 June 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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