DG
David G

1 reviews | Active since Jul 2013

07 Oct 2015, 13:22

PATHETIC SERVICE

It's been about 2 weeks now since my 1st complaint & the only response I've had was a ridiculous email asking me to provide sensitive info or if I wasn't willing to do that call the number that was the reason for my initial complaint again! They didn't even have the decency to pick up a phone & contact me to sort out the problem. My issue has still not been solved!!!

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Replies (1)
Bluebean
Bluebean's reply13 Oct 2015, 09:13
Official
Hello DavidJD,

We thank you for your posting regarding your negative experience and appreciate your patience whilst we were looking into the matter.

As per our telephone conversation, this issue has been addressed with you and resolved.

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Lucy Mo***eng
Complaint Resolution Centre
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