AC
Alex C

1 reviews | Active since Mar 2013

06 Feb 2017, 13:52

over 20 minutes to answer a call and cant complete application! iStore card ordered not BlueBean!!!

<p>I app**** for a blue bean card last week. I was approved but unabel to complete the application online as it told me i need to enter my ID yet there was no field to do this!!</p> <p>Everytime i try to call it takes over 15 minutes for someone to answer the phone to assist me!! </p> <p>I finally got a call to complete the application over the phone for the card and had already sent my documents... I have not heard a word since!!! I would like to know when i will receive the card!</p> <p> </p> <p>Also today i get an sms stating i must send my documents through for my iStore card! With the same reference as one of the applications i did for my blue bean card!! 6v-aro7y</p> <p> </p> <p>I did NOT apply for this!! So i want to know how all of a sudden an application for an iStore card comes up!!!! </p> <p> </p> <p>Call me please i want this rectified!</p>

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Replies (1)
Bluebean
Bluebean's reply07 Feb 2017, 13:14
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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