LC
Lynn C

1 reviews | Active since Apr 2014

24 Apr 2015, 10:21

No Service / Harassment

Last year a rep contacted me to open a credit card. I accepted the opening over the phone but never received the card or any policy documentation. I received an SMS in December 2014 informing me of the outstanding balance. After never receiving the card I proceeded to call and find out when I will be receiving it. I spoke to numerous consultants to give them the address where the card should be delivered to. In February this year -still nothing. I contacted Bluebean to cancel the card as I was already receiving communication to pay fees. In March I received further comms to pay up even after I had asked for cancellation. In March I cancelled again. Bugani gave me the reference numbers,assured me that I will no longer receive any communication: Reversals - ***6

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Replies (1)
Bluebean
Bluebean's reply28 Apr 2015, 08:57
Official
Hello LynnClaassen,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,