ST
Stefania T

1 reviews | Active since Aug 2015

10 Aug 2015, 17:24

No Notifications

Standard bank has failed to send me any notifications.<br> But will deduct funds from my cheque account paying for my credit card.<br> Now in Philippines on a holiday I cannot use my card. After calling lost cards they have told me my account has been closed by the FICA.<br> I have had no notice of this nor any request for such documents.<br> This is disappointing from such a bank. Not to mention the situation it has let me in over seas.<br> I refuse to make anymore payments to my credit card unless I am contacted regarding this matter.

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Replies (1)
Bluebean
Bluebean's reply13 Aug 2015, 11:55
Official
Hello Stefaniadutoit,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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