JM
Jean M

1 reviews | Active since Oct 2012

15 Mar 2016, 17:52

No Customer Service!!

App**** for a Bluebean Credit Card online and was approved on the 7th of March 2016 .<br> Accepted the quotation sent to me on the 7th of March 2016<br> Sent ID, Proof of Income and address as well as 4 months bank statements. No reply!<br> Do not even bother phoning as no one can help!<br> Don't even come with ITC, as I know I am clear on ITC, I have the reports showing I am clear.<br> Want the Bluebean Credit Card asap. and as per email.<br> <br> Below email welcoming me to the \Bluebean Family\"<br> <br> <br> Dear Jean Maullin<br> Welcome to the BlueBean Family! We are so happy to have you on board.<br> <br> You will find a copy of your accepted Cost of Credit letter attached.<br> To view it, you need to have Adobe PDF Reader installed. If you do not have it, you will need to do the following: <br> - Copy and paste this URL into your browser: [URL Removed] <br> - Go to the website <br> - Click the download button and follow the easy instructions<br> <br> If you have any questions, visit [URL Removed] or contact our call centre on ***.<br> <br> Regards, <br> The BlueBean team"

0
Replies (1)
Bluebean
Bluebean's reply16 Mar 2016, 12:06
Official
Hello Jean M,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***