mB
morne B

1 reviews | Active since Jun 2013

12 Mar 2016, 10:45

Monthly payment & available balance - ***

My Wife was retrenched in December 2015, being a 2 income household the retrenchment has knocked us hard, but, ive kept on paying my minimum installments due every month, even though it has a negative impact on the family, i have not used funds from the card in more than 6 months + but yet my available balance is almost non-existent, Bluebean is a complete rip-off, at this rate my kids on their death beds will still be paying it off.... absolute madness.<br> <br> Ive had contacted the helpdesk via phone and email, got a response from a lady saying she has forwarded my query to the finance department - and im still waiting on a response from them.<br> <br> TO ALL READING THIS - DO NOT GO WITH BLUEBEAN OR STD BANK FOR THAT MATTER - THEY WILL DRAIN YOU COMPLETELY

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Replies (1)
Bluebean
Bluebean's reply14 Mar 2016, 10:23
Official
Hello mornedb1032,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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