1 reviews | Active since Oct 2012
Misleading information, only upgrade is ****ed up interest rate
<p>The black card is ****, I was told that it is an upgrade, now the interest I get charge is 5% more than what I used to pay on my gold card... How the **** is that an upgrade? According to my knowledge, interest on black cards is less than that of gold/silver cards with other bank.</p> <p>Paying this **** off and moving to another ban****</p>
Good day Sibusiso
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Sibusiso
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Mtswene
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Mtswene
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
The response was quick, the assistant understood my situation and offered several remedies.
The response was quick, the assistant understood my situation and offered several remedies.