SG
Sean G

1 reviews | Active since Jul 2012

28 Dec 2015, 22:25

Lack of response to iStore Card query

Hi, it is really sad to see that what Apple advertises does not hold true in regards to the iStore Card application proces. I have app**** on the 17 th for a card, and still have not received any further information. I asked about this on the 22 nd per the iStore website and was shockingly asked to contact another department. This is terrible service, as I would at least expect some feedback or more information instead of just being asked to follow up further myself.<br> <br> I have not heard anything further and it is now 6 days later again. I am really disappointed with this poor service and would like to have this resolved ASAP!<br> <br> Sean

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Replies (1)
Bluebean
Bluebean's reply29 Dec 2015, 10:56
Official
Hello SeaniGee,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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