HS
Harmony S

1 reviews | Active since Nov 2014

05 Mar 2015, 00:45

Just not honest

In 2014 Nov blue bean legal department put a setoff on my account where they took all my salary and after talking to them my account was handed over to NDS to make arrangements for payment which I did starting January 2015.<br> My arrangements with NDS was to pay anything between Road to R800 every month which I payed R600 in Jan and for Feb they debited my account an amount of R800 on the 2nd Mar which I did not have a problem with it cause I was going to pay the money. Then they went further to debit my account R2509 on the 3rd which now I asks myself is for what.<br> <br> I very angry as that money is supposed to be my bond payment and why did they hand in my account to make arrangements if they are not going to stick with them. I have been phoning NDS and I being taken to pillar to post no one can answer my questions after being promised by their consultancy that they will send an email to Blue bean to get the answers. <br> <br> This is disgusting and poor service.<br>

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Replies (1)
Bluebean
Bluebean's reply05 Mar 2015, 08:29
Official
Hello Harmza,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,