SG
Sinethemba G

1 reviews | Active since Apr 2015

28 Apr 2015, 10:49

Interest not supposedly charged in January

I settled my blue bean credit card in February and closed the Account the same month on the 16 this year. Now on 28 April 2015. They send me a statement saying I owe money for interest not charged in January. When I ask them why was I not notified about this when I settled and closed the account, They say they apologise for the inconvinience but I am liable... Now tell me why should I pay for the they made and they aknowledge that error?<br> <br> Please help me I do not think i owe Standard Bank anything hence I settled and closed the Account in February 2015.

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Replies (1)
Bluebean
Bluebean's reply30 Apr 2015, 07:28
Official
Hello Snera,

Please refer to the email sent to you yesterday, this matter has been addressed accordingly.

It is not our intention to cause you any inconvenience and we humbly apologise that your recent experience with us was not to your satisfaction.

Kind regards

Complaint Resolution Centre
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