*********** service, pathetic *****.

a few years ago a call center agent calls me offers me a card, i ask if i take it and don't use it will i pay? he says no (call are recorded). I never collect the card as i don't need it. <br> <br> i start receiving statements that im in arrears for something i never used or collected, so i call ***the person states that the charges have been reversed and card cancelled, few months later same thing happens more statements for this imaginary card. I call again and the same thing is done cancelled and reversed pfft.. <br> <br> a year down the line (two weeks ago) i get a letter stating legal action will be taken, so i call the infamous number again, Karabo answers i explain the above and he tells me to hold.. i hold for 10 minutes and he returns to say the system is slow, i offer to hold, another ten minutes and i ask for an update this is where Karabo starts shouting at me for telling him i would like an update every five minutes as i hold. Tempers flare and i insist on speaking to the manager before i loose my cool. <br> <br> Along comes Megan, such a beautiful voice but a bad ****.. I'm still awaiting my call, hopefully Tebogo Ramasi will be more helpful. you have 24 hours buddy