KE
Khalid E

1 reviews | Active since Feb 2012

18 Mar 2019, 09:34

I HATE YOU STANDARD BANK / BLUEBEAN!

So i had an issue with ***** on my bank account where a substantial amount of funds was removed from it. I contacted BlueBean Credet card devision to advise and make a payment arrangement. I advise them All should be sorted by the 15th March. but i will only beable to go in the Saturday to Pay the Card ( normal way via ATM ) which they agreed.

Saturday i go to make the payment, i punch in my Pin and the ATM kicks the card out saying technical error. tried 4 Different ATMs, Same error.. So i call the card ***** division and a speak to someone, and he checks the details and advises me the account has been handed over and i cannot do deposit via ATM. must go to the bank. So i explained i made the Arrangement for today and Thanks to Eskom, Loadshedding was in full swing and the banks Doors are closed now. This Piece of Sh*t tells me the only branch open till 10pm is standard bank in Cape town international airport!!! SO I GO THERE AND THERE IS NO SUCH BRANCH!!!!!!!!!!!!

I have subsequently Missed my arrangement date and only managed to pay it yesterday morning. Thank you Standard Bank for the K&K service and for costing me More money. I hate you and your brand, And i will now work towards getting rid of this ****ing credit Card..

I arranged a Debit order from my account. I will keep the card as is for now for additional Payments i make to it and once done, DELETE ME FROM YOU SERVICE!!!

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Replies (1)
Bluebean
Bluebean's reply19 Mar 2019, 10:01
Official
Hi Khalid

Thank you for comment.

One of our consultant will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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