KvdB
Karen van der Bergh

1 reviews | Active since Nov 2015

12 Nov 2015, 10:19

********** Service

I cancelled my credit card 4 months ago and they did not cancel it. I have not received statements and all of a sudden receive threatening sms's. <br> Called the call centre on 2 occasion no one can assist, they refuse to put me through to a manager. The gave me an incorrect number for the complaints department. <br> An after being on the phone for an hour today I am still on hold. Situation not sorted.

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Replies (1)
Bluebean
Bluebean's reply17 Nov 2015, 07:39
Official
Hello karenvanderbergh,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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