1 reviews | Active since Aug 2016

19 Aug 2016, 10:15

high interest rates

<p>I just checked my blue gold credit card statement and found that they were charging an interest rate of 23.60% instead of NCA credit act max interest rate of 21.48% on credit cards. according to the credit beaurea I have an excellent record .I did call the call centre but the agent said she cannot help me because it set on your profile. they are just ripping me off. </p>

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Replies (2)
Bluebean
Bluebean's reply19 Aug 2016, 12:15
Official

Good day Pregasan Sunderasen

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Best regards,

's update31 Aug 2016, 08:07
Reviewer Update

no resolution or feed back up till now!!