Hi hello

Hi hello had a credit card from Edgars Edcon the money i get was R8.000 and did pay every month its now more than 10years first i had to pay at Absa bank and all of the sudden they change to Standard bank so i don't know what to do I went to Edgars and Standard bank for a Statement they both can't provide me with a Statement so please can you please help me solve the problem