Freez card

Bluebean froze my card yesterday without as much as a warning due to them requiring me to update my FICA documents. Only later in the day I received a call to indicate that is what they have done. Surely they could have advised me in advance of the request by sms or e-mail and requested the documents. This placed me in an awkward position at the petrol station when my card was declined. Luckily I had another card with me otherwise I don't know what I would have done.<br> <br> This is very poor customer service from Bluebean.