Fedup with this service provider

Hi,<br> <br> I took a trip to New York last year, paid a substantial amount of saving money into my Bluebean Credit Card which was settled at that stage for ease of usage on my travels.<br> <br> Informed the necessary institutions of my travels, was told the card will be fine to use abroad. Managed to use it once, withdrawing $100 then the card blocked. After many costly phone calls and no access to my saving money i was told the following:<br> <br> My card profile was merged with another Ladies profile, my card gets suspended and a case of ***** opened due to my account being suspected after many proof and exact information provided to them not to mention my card is not just settled but had a substantial amount in the positive.<br> <br> It took 3months in total to resolve the issue and finally get access to my money and finally had my card back in my name no apology from Standard Bank or Blue Bean.<br> <br> The problem continues, every month including today i get a phone call stating my account is in arrears and my debit order for this card bounced, a) I have no debit order B) my card is settled yet i'm in arears by R48000 my card only has a limit of R12000???<br> <br> almost a year now<br> <br> Please Help i'm desperate<br>