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So I have a Blue Bean credit card, never ever have I paid late or have a bad name with any of my debt. I get my monthly bill (which I don't owe anything on) only to see that a debit amount went through got rejected and I am now charged a fine. I phoned customer care, spoke to Kesilwe Mojaki, she told me what happened so I told her to look on my statement, the R25 due every month was paid in on the 1st like and then the debit went through on the 2nd, which is automated (not my fault if Standard bank cant see when I paid) and this is not my problem. I asked why is there a due date but the a machine automates and makes that decision for you, makes no sense. I was told the probability of getting a refund is almost zero and this will be escalated but yet I am still waiting for a call, pathetic.