Closing of Account - NOT IMPRESSED

I would like to place on record, that for the 4th month in a row, I have personally asked a consultant of yours to CLOSE MY ACCOUNT. Every time I have this conversation, the subscription fee gets reversed but the next month an account is sent to me AGAIN with a subscription fee and an sms to say the account is due. So I call. Again. Same procedure. Reverse Charge. Account Closed. Next month same thing. Seriously, are you doing this on purpose?<br> This month I eventually lost it. I received an sms to say \your account is over due". What bothers me the most that when I called I was told it was \""handed over\"". The 5th person I spoke to called Robyn said the charge will be reversed and the account closed. YAYA. Heard that before. What prompted this email is the statement I just received with DEFAULT charges added onto the account over and above the subscription fee. Come on. SORT YOURSELVES OUT RIGHT NOW. I want this resolved immediately. ALL subscription charges AND default charges REVERSED IMMEDIATELY and this account closed AT ONCE. Enough is Enough. <br> """