Charged for a Card i never received

in 2003 i received my 1st blue Bean Credit card and Garage Card<br> <br> when the Cards expired in 2007 i never received any other cards (although i called and requested)<br> I linked my Blue Bean to my savings account so i had access to the funds.<br> <br> in July 2014 i Called Blue Bean and finally a Credit Card was sent to me, but no garage card.<br> <br> Upon looking at my statement this week, i See 2 SERVICE FEES are being charged.<br> <br> When asked why i am charged for a card that was never collected, they say the customer duty is to call in to query/cancel.<br> <br> from 2007 to 2014 i paid +-R2900 for a card that i never received and they say \out of GOOD FAITH