ET
Ewald T

1 reviews | Active since Feb 2015

26 Feb 2015, 20:51

Cash deposit at atm takes 10 days to be available

Hi,<br> <br> Standard bank does false advertising<br> <br> [URL Removed]<br> <br> Under atm banking - \With our new AutoBank machine you now will have instant access to the money you have deposited."<br> <br> That's a lie. Just like other links found on google.Cash deposit made at atm (not one with envelope but one where put cash in) will only be available after 10 days. After phoning call centre went to information at tygervalley where two ladies told me deposit made on 20Feb will only be available on 4 March regardless of showing on slip.<br> <br> E-mail to standard bank was useless as they only respond after 2 days with go to your bank. E-mailed them back but did not get reply.<br> <br> Cash deposit at atm and inside the branch (as informed by both woman at information) now take 10 days before money will be available."""

0
Replies (1)
Bluebean
Bluebean's reply27 Feb 2015, 15:34
Official
Hello mark1504,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***