1 reviews | Active since Apr 2014
Cannot pay Blue Bean account, credit rating
I have been SMS-ed numerous times about paying my outstanding monthly minimum payment. <br> <br> I have to call the BANK (Standard Bank) each and every month to get their new BANKING details to pay my minimum payment for my BLue Bean Credit card. I have the money, and I do pay, but having to call every month because my payment won't go through to Standard Bank.<br> <br> I now have 3 Standard Bank / Blue Bean recipients on my FNB banking profile, none of them work when I try to pay.<br> <br> This makes my credit rating look bad when I am accused of being a late payer. <br> <br> Blue Bean, please figure out an easy way for your clients to pay you.<br> <br> I got off the phone 2 hours ago with the SMS-ed numbered the bank supp****, got ANOTHER account to pay my minimum payment to, but it still did not work even after I said \PAY TO CLEAR". The payment failed after I used their supp**** banking details. Again...<br> <br> I have setup a debit order now"
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
