1 reviews | Active since Mar 2016
Cancellation of Credit Card
Shocking experience with Blue Bean credit department. After discovering that they charge late payment fees that are actually MORE than the outstanding balance I called to find out what was going on. I eventually had to pay in R674 for an amount of R200 that I lent!!! I advised them this was **************** and I would never ever go back to that bank. I closed the account the day after I settled this account.<br> Low and behold I get another sms this morning that I owe R25!!! Apparently a service fee and they DID NOT CLOSE MY ACCOUNT, after I made such a fuss about their ridiculous business practices. <br> I have now again spent half an hour closing my account yet again!!!<br> I am truly shocked that this bank thinks they can ***** over the public like this and I do wonder how many people out there are aware of this.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
